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Operations Coordinator
Full-time, salaried
Johannesburg
Closing
April 27, 2026
Reporting to the Head of Operations, this role works closely with the programming teams to manage day-to-day operations, coordinate timelines, track budgets, and maintain tools that enable impact-driven work.
The successful candidate will be responsible for coordinating the organisation’s events and programs through effective logistics, systems coordination, and administrative support.
This position plays a hands-on role in bringing structure to creativity, ensuring that systems and processes support—not hinder—the delivery of transformative experiences. The ideal candidate will thrive in collaborative environments, excel in detail-oriented execution, and is driven by a desire to make good things happen behind the scenes.
Core Responsibilities
Program Support & Coordination
Support the planning and implementation of program activities and events by managing timelines, calendars, travel and logistics.
Liaise with internal teams and external partners to ensure smooth coordination of program-related tasks.
Support contracting, onboarding, and coordination of vendors, facilitators,
and freelancers.
Budget & Financial Administration
Assist in tracking program budgets and expenses, flagging variances and ensuring proper coding and documentation.
Process invoices, expense claims, and purchase orders related to program delivery in coordination with the finance team.
Support the Head of Operations with administration and compliance.
Systems, Tools & Documentation
Maintain accurate, organized and up-to-date program documentation, including invoices, contracts, project plans, and shared folders.
Use project management and collaboration tools (e.g., Asana, Google Workspace, Microsoft 365) to manage workflows and timelines.
Ensure internal systems are accurate, up-to-date, and accessible to relevant staff.
Facilities Support
Maintains SA office infrastructure, equipment and supplies.
Troubleshooting equipment problems and monitoring contracts, acts as a main contact with IT and Facilities partners.
Overseeing office maintenance and repairs, ensuring a clean and safe work
environment.
Handle clerical tasks like answering phones, responding to emails, preparing
documents, and managing filing systems.
Internal Communication & Team Coordination
Act as a point of contact for program team operations queries.
Ensure teams are kept informed of timelines, responsibilities, and updates.
Facilitate smooth collaboration between programs and operations teams.
Equity, Inclusion & Values in Practice
Ensure logistical and operational support reflects 21Hundred’s commitment to equity, inclusion, and accessibility.
Ensure logistical and operational support reflects the organisation’s commitment to equity, inclusion, and accessibility.
Apply inclusive practices when coordinating events, working with partners, and managing processes.
Required Skills
3+ years of experience in program coordination, operations, or administrative support, preferably in the nonprofit or creative/social impact sector.
Proficiency with Google Workspace and/or Microsoft Office Suite.
Experience with project management and collaboration tools (e.g., Asana, Monday.com, Trello, Slack).
Basic knowledge of budget tracking using Excel or Google Sheets.
High attention to detail and accuracy in managing tasks, timelines, and documentation.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Problem-solving mindset with a proactive, can-do attitude.
Commitment to the mission and values of the organization, particularly around equity, creativity, and collaboration.
Enthusiasm for enabling others to do their best work through strong support systems.
Comfortable working in a dynamic, culturally engaged, and purpose-driven environment.
Familiarity with data protection practices and safeguarding protocols.
Training or coursework in project coordination, nonprofit operations, or event management.
Desirable Skills
Proven experience supporting project or program delivery in a fast-paced, collaborative environment.
Strong organizational skills with experience managing multiple deadlines, calendars, and deliverables.
Familiarity with budget monitoring and financial administration tasks.
Other requirements
Ability to conduct extensive hours of work at a computer with reasonable accommodations is required.
Application Process
To apply for this position, kindly submit the following by email using the link below:
Resume with three contactable references, and
Cover letter.
Join Us
If this role resonates with you, we'd love to hear from you. Send your application materials (listed above) to careers@21hundred.org.
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Johannesburg 2196
South Africa