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Communications Coordinator
Full-time
London
Closing
The Communications Coordinator is the rhythmic engine propelling 21Hundred’s thinking and work into the world. Working closely the Chief Communications Officer and the Head of Editorial and Publications, they shepherd the day-to-day development and delivery of content, campaigns, communications and experiences across 21Hundred’s audience touchpoints, including the website, social media, newsletters and events.
The ideal candidate moves comfortably between concept, production and orchestration, bringing their own creative talent in harmony with that of others in the organisation and external service providers. They bring organisation, tempo and momentum to 21Hundred’s communications platforms and channels, ensuring that everything shared reflects the organisation’s mission, connects with audiences, and carries our signature voice and vibe. In short, this role calls for copywriting expertise, project coordination know-how and mastery of digital communications platforms.
Core Responsibilities
1. Communications Planning and Execution
Drive delivery on the communication strategy, including through working across teams to develop communications plans and campaigns aligned to organisational objectives around key moments.
Track workflow and support the development and dissemination of communications with key audiences, including Fellows and the global Atlantic Fellows network.
Provide planning and coordination support for the delivery of narrative products such as Moya and Race Beyond Borders as needed.
Ensure adequate capacity and resources are in place to support delivery.
2. Channel Management & Content Development
Execute a multi-channel content strategy, including email announcements, press releases, messaging docs, social media, website, email newsletters, op-eds, and other written and visual materials.
Maintain a consistent, engaging brand voice, visual feel and narrative tone across all communications.
Coordinate the development of communications content, including hands-on drafting and designing as needed for the website, social media and other communications channels and platforms.
Work across teams to surface compelling stories and program updates that demonstrate impact.
Work with vendors such as photographers and designers to ensure timely, high-quality outputs.
3. Campaign Development
Coordinate and deliver communications campaigns in collaboration with program and narrative teams.
Support the development of messaging strategies and content that build awareness, promote engagement and support organisational goals.
Support outreach efforts to achieve campaign goals.
Events
Support the design, planning and delivery of events, ensuring attendee experience reflects the organisational ethos.
Develop and disseminate compelling post-event communications.
Digital Media Assets Management
Serve as custodian of the organisation’s digital media assets, including videos, photographs and audio, ensuring timely and appropriate storage.
Support media access needs and requests of teams and external collaborators.
6. Marketing and Promotional Materials Production
Anticipate and drive forward design and production of marketing, outreach and promotional items for internal and external audiences, including campaign and event-related items.
Serve as custodian of organisational templates and stationery, including letterheads, document templates, and email signatures.
Support materials production for ad hoc projects.
7. Media and Audience Engagement
Monitor, analyse and report on the performance of digital channels and media coverage using appropriate tools.
Use insights to improve engagement, grow audiences and refine content strategies.
Build and strengthen media relations with media (across print, digital and broadcast outlets).
Support identification of opportunities for increasing coverage of 21Hundred and fellows.
Required Skills
Bachelor's degree in communications, public relations, journalism, literature, linguistics, marketing or a related field, or the equivalent combination of training, experience or other non-degree certifications.
At least 5 years of experience in communications, digital content, or marketing—ideally in a nonprofit, cultural or purpose-driven organisation or creative agency.
Exceptional copywriting and editing skills, with a strong grasp of tone, clarity and audience adaptation.
Tech savvy, with experience managing organisational social media platforms, email tools (e.g., Mailchimp), website content management systems such as Framer and Prismic, and design tools such as Canva.
Strong organisational and project management skills; able to manage multiple timelines and priorities.
Demonstrated ability to create values-aligned, culturally relevant content.
Desirable Skills
Personal commitment to an artistic or creative practice.
Familiarity with multimedia design processes and tools such as Adobe Creative Suite or basic video editing software.
Experience working in the UK nonprofit, social justice, or creative sectors.
Understanding of inclusive communications and accessible digital practices.
What's Special About This Role?
The Communications Coordinator (AKA: Message Maven & Channel Conductor) is a creative at heart with a head for process and the tech savvy to execute impactful digital communications campaigns. They keep the calendar filled and timeline moving, ensuring 21Hundred stays top of mind for audiences. Whether serving as clock that keeps collaborations on time or writing social captions that sing, the Communications Coordinator ensures that everything shared with the world feels intentional, powerful and unmistakably us. They have their finger on the organisational pulse, keeping the vibe high and audiences close.
Application Process
To apply for this role, please submit the following:
A CV outlining relevant experience
A short cover letter, no more than 500 words, responding to the following:
Why does 21Hundred’s work interest you?
What experience would you bring to the Communications Coordinator role?
Tell us about one piece of communication, content or storytelling you have created or helped deliver that you are proud of. What was your contribution?
One or two examples of communications work, where available. This could include social content, newsletters, articles, digital campaigns, website copy, video or other creative content.
This role calls for creative execution. We wish to see your own thinking and craft, so we encourage you to resist using generative AI for your submissions. If you do use it, kindly disclose how and where it was used.
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